What To Do In An Accident

Follow this guide so you know what to do in the moments immediately after an accident.

Find a Collision Centre
Step 1: Stay Safe

• If there are injuries, call 9-1-1 immediately

• Drive the vehicle out of traffic lanes (if safe to do so)

• Activate 4-way flashers

• Ensure everyone is a safe distance from passing vehicles

• Exchange information with other driver(s)

Step 2: Collect Critical Information

Capture the following information as accurately as possible:

o Year, make, model, license plate # of other vehicles involved

o Name, address, home, work and cell phone, driver’s license #, insurance carrier and policy # of all drivers involved

o Contact information for any witnesses

Take photos or draw a simple diagram of the accident and be sure to include:

o Point of impact

o Observations about the other driver’s behavior or actions that may have impacted the crash

Step 3: Call 1.800.267.5936 For Complimentary Towing

If your Nissan vehicle is still covered under its manufacturer warranty, you can have it towed to the nearest Certified Collision Repair Centre at no charge. Simply call 1-800-267-5936 and we’ll guide you through the entire process.  


*Limitations and restrictions apply.

call Call 1-800-267-5936
Open glove compartment in a car. Open glove compartment in a car.

Nissan Accident Guide

We put together an Accident Report Form and Guide you can print and store in your glove box to assist you when you need it.

A concerned couple sitting at a table, looking at documents, a laptop, and calculator. A concerned couple sitting at a table, looking at documents, a laptop, and calculator.

Going Forward

In the days that follow your accident, regardless of severity, there are a number of critical steps you must take to ensure the repair process goes as smoothly as possible.

Person in a car writing on a clipboard and holding a laptop connected to diagnostic cables. Person in a car writing on a clipboard and holding a laptop connected to diagnostic cables.

How To Read An Estimate

Understanding how to read a collision repair estimate can help make it easier for you to verify the quality and condition of the parts being used to repair your Nissan.